Legal

Privacy Policy

Last updated: June 2025

Mentogram (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mentogram.com or use our AI-native learning platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

1. Information We Collect

Information you provide directly:

  • Name, email address, and phone number when you apply or register
  • Professional information including job title, company, and years of experience
  • LinkedIn profile URL if provided
  • Application responses including your learning goals and challenges
  • Messages and responses sent to Maya, our AI mentor
  • Task submissions and learning progress data

Information collected automatically:

  • Usage data including pages visited, features used, and time spent on the platform
  • Device information including browser type, operating system, and IP address
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Mentogram learning platform
  • Personalise Maya's teaching based on your professional background and goals
  • Process your application and manage your student account
  • Track your learning progress and generate performance reports
  • Send you account-related communications including credentials and updates
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

3. AI and Conversation Data

Mentogram uses Anthropic's Claude AI to power Maya, our AI mentor. When you interact with Maya, your messages and responses are processed by Anthropic's API to generate personalised learning content. Your conversation history is stored in our database to maintain continuity across sessions.

We do not use your conversation data to train AI models. Conversation data is used solely to deliver and improve your personal learning experience on the platform.

4. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with:

  • Supabase — our database and authentication provider, for storing your account and learning data
  • Anthropic — for processing AI mentor interactions via their API
  • Vercel — our hosting provider, for serving the platform
  • Program administrators — your learning progress and submissions may be visible to Mentogram program administrators

All third-party service providers are contractually obligated to use your data only as directed by us and in accordance with applicable privacy laws.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to delete your account and associated data, please contact us at the email below. We may retain certain information as required by law or for legitimate business purposes.

6. Cookies

We use cookies and similar technologies to maintain your login session and improve platform performance. Session cookies are required for the platform to function and are deleted when you close your browser. You can control cookie settings through your browser preferences, though disabling cookies may affect platform functionality.

7. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure authentication via Supabase Auth, and role-based access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict certain processing of your data
  • Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at sarvesh@launchpilotschool.com.

9. Children's Privacy

Mentogram is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including Singapore and the United States, where our service providers operate. By using Mentogram, you consent to this transfer. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Mentogram / LaunchPilot Pte. Ltd.
Email: sarvesh@launchpilotschool.com
Website: mentogram.com